customer service agent within the “technology”/World-wide-web staff named lisa essentially HUNG UP on me Once i was conversing. i’ve by no means had this type of weak working experience ahead of. she was very rude ahead of hanging up.
Despite what took place on this celebration, we hope you'll keep on to pick American Airlines on your vacation requires. We're going to work hard to make sure that you get the service you expect and ought to have.
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I acquired a promo while in the mail from American Airways in reference to rapidly monitoring to elite standing. Once i attempted to log on to the Website from the promo I couldn't find it (aa.
I flew AA back from Boston by means of Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went well and we arrived on time. The pilot by no means after communicated Using the travellers (the usual flight data most pilots do share when we are inside the air, together with a welcome) as well as Flight Attendants in no way told us what gate we ended up at whenever we landed. I had a brief relationship time (that was presented when I manufactured the reservations on the net), which I used to be capable to make right after traversing your complete Charlotte airport. When I received into the gate I questioned the Ticket Agent once we can count on to land in Sarasota and was informed the crew experienced not but arrived. At NO time was an announcement designed in the event the crew experienced arrived or when to be expecting to depart.
Recent flight from Austin to Ft Myers on which I'd requested wheelchair aid didn't deliver any jetway support and Completely absolutely nothing in Ft Myers from airplane to baggage claim and NOONE to inquire.
I obtained an airline ticket by means of expedia for travel in March 2016. the information acquired with my buy indicated that I must Get hold of the airline for seat assignment. These days, I contacted the airline, excellent customer service . Having said that, I was knowledgeable that mainly because I didn't bought my ticket straight from your airline, there would be a demand for me to obtain a seat.
My Mate of mine booked my mom a reservation from haiti to miami fl I paid out her $300 to purchase me the fares having said that she didn't advised me the flight will probably be booking on the nonrevenue flight it had been a ridicullus second for all of us, quesion I have Should the seat is just not assure why did she took the money from me
She was wonderful and I hope she's about the flight up coming spet Once i am heading again to St Thomas Many thanks Mike
I’m writing to express how discontent I am Along with the way American taken care of flights on April 29, 2016. My flight 3848 intending to Memphis, TN from DCA was cancelled after remaining delayed four 6 hrs. I used to be flying to a rehearsal supper and a wedding the subsequent day and I missed the two situations. The next day I needed to fly to charlotte after which to Memphis also to top it off bag didn’t occur within the flight with me And that i don’t know why.
We boarded the airplane and there were 2 good gentlemen click for source attendants. They served one round of beverages very quickly and hardly ever came back about and asked if we would have liked the rest to consume.
For anyone who is pleased with your enterprise, and even have a thoughts of striving to operate in the thrifty way. This reveals that you'll be very challenged in doing this in the first place.
I approached the agent by the identify of “Susan A” and greeted her using a “Fantastic Morning!” Her response was a blank stare like I'd no organization getting there then a glare After i asked her if she was available.
My son had the worst knowledge on your airline. I cannot let you know the influence it had….He was resulting from fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday night 10 several hours ahead of his flight. He was then on keep for a really long time whilst they were looking to reroute him. He experienced an audition While using the Pittsburgh Symphony about the Monday morning the following day. Then the routed him on A different flight with really small time to transfer. thirty minutes. He acquired to your airport, that flight was delayed and he would overlook the transfer. They identified One more flight but only one seat, which he could not do due to the fact that he needed to purchase his cello. Time immediately after time he was on keep and the brokers weren't quite helpful. Ultimately he wound up getting to accept the sole risk which was a flight to Charlotte followed by a keep overnight after which on to Pittsburgh with any luck , an hour just before audition. They stated they could not give him a resort voucher over the cell phone or at the ticketing place, but there could be a great deal of folks handing them out in Charlotte.